Members and Roles

From Basic onward, a Lora workspace has four roles: Workspace Owner, Admin, Moderator, and Member. Your role applies per workspace. Roles are locked on Free: every active member has Admin permissions and is shown as an Admin, so there is no role to choose. Choosing a role when you invite someone, or changing someone’s role later, unlocks on Basic.

The four roles

Owner

Every workspace starts with one Owner and can have additional Owners. At least one Owner must remain. Owners have all Admin permissions plus ownership-only actions:

Delete the workspace (on every plan)
Add or remove other Owners

An Owner can make any active member another Owner, or invite someone straight in as an Owner. The last Owner cannot step down or leave until another Owner exists. See Managing ownership.

Admin

Admins handle the day-to-day running of the workspace. They can:

Invite members at their own role or below: Member, Moderator, or Admin. Admins can’t invite an Owner.
Suspend or remove members, and change member roles
Edit and delete any shortcut in the workspace, with one exception: Private shortcuts they don’t own (see Shortcut ownership)
Change workspace settings, including the permission options
View workspace analytics
Manage billing on the Basic and Business plans. On Enterprise, billing moves to Owner-only.
On Enterprise, view audit logs, create exports, approve OAuth apps, and manage security settings

Moderator

Moderators sit between Admins and Members on Basic and higher. They can edit and delete any non-Private shortcut, and invite people as Members or Moderators, but they cannot manage workspace settings or the member roster. Private shortcuts remain owner-only.

Member

Member is the default role for invited people. A Member can:

Create their own shortcuts and own them
Edit and delete the shortcuts they own
Edit other people’s Workspace shortcuts when the workspace permission option allows it (off by default)
Invite other people, but only as Members — so the invite form shows them no role choice
View their own personal analytics

A Member can’t change workspace settings, manage billing, or promote themselves through an invite.

Shortcut ownership

Every shortcut has a shortcut owner: the person who created it, or whoever it was transferred to. Ownership decides who can edit or delete the shortcut, in combination with the shortcut’s visibility.

Visibility	Shortcut owner can edit/delete	Other Members can edit/delete	Moderator, Admin, and Workspace Owner can edit/delete
Workspace	Always	If the workspace option allows it	Yes
Unlisted	Always	No	Yes
Private	Always	No	No

Admins and Workspace Owners cannot see or open another person’s Private shortcuts. Only the shortcut owner has access. Deleting a member from the workspace asks who should own their shortcuts, Private ones included.

Members can transfer ownership of shortcuts they own. Moderators, Admins, and Workspace Owners can also transfer another person’s Workspace shortcut. Unlisted and Private shortcuts can only be transferred by the shortcut owner.

Workspace permission options

Under Administration → Workspaces → Permissions, Workspace Owners and Admins can change two options that limit what Members can do to other people’s shortcuts. Both options are off by default.

Delete restriction: when on, Members can only delete the shortcuts they own. Moderators, Admins, and Workspace Owners can still delete any non-Private shortcut.
Edit-all restriction: when on, Members can only edit the shortcuts they own. Moderators, Admins, and Workspace Owners can still edit any non-Private shortcut.

The exact UI labels and helper text live in the Workspace settings doc.

Plans

Roles depend on the plan:

Free: roles are locked. Every active member has Admin permissions and is shown as an Admin, and everyone you invite joins as an Admin. Deleting the workspace remains an Owner-only action.
Basic and Business: Owners, Admins, Moderators, and Members have the permissions described above.
Enterprise: the four roles also apply. Workspace Admins and Owners can additionally view audit logs, create exports, approve OAuth apps, and manage security settings.

	Free	Basic	Business	Enterprise
Role shown for a Member	Admin	Member	Member	Member
Role chosen when inviting	Admin (locked)	Your own role or below	Your own role or below	Your own role or below
Moderator shown as a distinct role	No	Yes	Yes	Yes
Workspace permission options	No effect (everyone has Admin permissions)	Configurable	Configurable	Configurable
Delete workspace	Owner only	Owner only	Owner only	Owner only

When a Free workspace upgrades to a paid plan, the Free-only “everyone is Admin” override drops away. The person who clicked Upgrade is set to Admin in the database. Everyone else keeps the role Lora stored for them, and that is not the same for everyone:

People who were invited to, or joined through an invite link or an approved email domain, a Free workspace after roles were locked are stored as Admin and stay Admin.
Members who joined earlier, and anyone invited as a Member while the workspace was on a paid plan, are stored as Member and fall back to Member.

Check roles when you upgrade. Two people who both show as Admin on Free can have different permissions right after an upgrade. There’s no bulk promotion and no snapshot dialog. Open Administration → Members after upgrading and change anyone’s role who should keep, or lose, Admin powers.

Pending invitations keep the role they were created with, even if the plan changes before the person accepts. An invitation sent as Member on a paid plan still joins as a Member after a downgrade to Free, and shows as Admin there until the workspace upgrades again.

Managing roles

To change someone’s role, go to Administration → Members, open their row, and pick a new role. Admins and the Owner see this control.

Owners manage ownership from Administration → Members. They can make any active member another Owner. The last Owner can’t step down or leave until someone else is an Owner.

If the Owner is the only person in the workspace, there’s no one to hand it to. Leave then links to the workspace settings, where they can delete the workspace instead. A workspace can’t continue with zero members.

Role comparison

The tables below summarize shipped role behavior on a paid plan. On Free, every active member behaves as an Admin in these tables (and invites as an Admin), except for ownership-only actions.

Shortcuts

Action	Member	Moderator	Admin	Owner
Create shortcuts	✅	✅	✅	✅
Edit and delete own shortcuts	✅	✅	✅	✅
Edit and delete others’ Workspace shortcuts	If the option allows	✅	✅	✅
Edit and delete others’ Unlisted shortcuts	❌	✅	✅	✅
Edit and delete others’ Private shortcuts	❌	❌	❌	❌
Transfer ownership of own shortcuts	✅	✅	✅	✅
Transfer others’ Workspace shortcuts	❌	✅	✅	✅

Members and invitations

Action	Member	Moderator	Admin	Owner
Invite at your own role or below (unless restricted or disabled)	Member only	Member, Moderator	Member, Moderator, Admin	Everything, Owner included
Suspend or remove members	❌	❌	✅	✅
Change member roles after they join	❌	❌	✅	✅
Manage ownership	❌	❌	❌	✅

Workspace and analytics

Action	Member	Moderator	Admin	Owner
View plan-available personal analytics	✅	✅	✅	✅
View real workspace analytics on Business+	❌	❌	✅	✅
Manage Enterprise audit logs, exports, and OAuth approvals	❌	❌	✅	✅
Change workspace settings	❌	❌	✅	✅
Delete the workspace	❌	❌	❌	✅