# Install Lora

The Lora browser extension lets you access shortcuts directly from your address bar without opening the app.

## Install the extension

Install the Lora extension for your browser:

- [Install Lora for Chrome](https://www.uselora.com/chrome)
- [Install Lora for Edge](https://www.uselora.com/edge)
- [Install Lora for Firefox](https://www.uselora.com/firefox)

You can use the Chrome version in compatible Chromium-based browsers such as Brave. After installation, the Lora icon appears in your browser toolbar and gives you quick access to your Workspace.

## Pin the extension

After installing, you may need to pin the extension so the Lora icon is always visible.

In Chrome, click the puzzle-piece icon in the toolbar to open the extensions menu. Find **Lora** in the list and click the pin icon. The Lora logo will then stay visible in your browser bar for one-click access.

Edge and other Chromium-based browsers have similar extension menus. In Firefox, open the extensions menu, select the settings icon next to Lora, then select **Pin to Toolbar**.

## Using the extension

Once installed, you can open shortcuts directly from your browser’s address bar. Type `short` followed by a space, then enter the name of the shortcut you want to use. Autocomplete suggests matching shortcuts as you type.

For example, typing `short hr` will suggest `/handbook` and `/vacation`. Press Enter to go directly to the shortcut.

If shortcuts don't appear or sign-in fails, try the following:

**For missing shortcuts:**
- Verify you're signed in to the correct workspace
- Check that the correct workspace/project is selected in the extension
- Ensure shortcut permissions are enabled for your role

**For sign-in failures:**
- Verify your credentials are correct
- Try signing out and signing back in
- Request a new email one-time code, use Google, or use a registered passkey. Lora accounts do not have a password to reset.
- Check your network connectivity
- Update or clear the extension cache

**Contact support:**
If issues persist, contact support with:
- Your account email
- Workspace ID
- Extension version
- Steps to reproduce the issue

## Supported browsers

Lora publishes extensions for Chrome, Edge, and Firefox. You can install the Chrome version in other Chromium-based browsers if your organization’s policies allow it. Safari is not currently supported.